Cannot install fax

From the beginning we thought it could be a problem with fax modem or driver. We tried installing different drivers. But the same problem appears and with Multitech external serial and USB fax modems! So the problem belongs to Windows and not to fax modems or drivers. Hi Paolgreek,. Please refer to following TechNet article and KB, then check if can help you.

Code The drivers for this device are not installed. Hardware devices are not working or are not detected in Windows. If any update, please feel free to let me know. Hope this helps. Best regards,.

Justin Gu. Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff microsoft. No, Fax Server role is not installed and we do not need it. If you can share the KB number or update name, we can look into it and this will also help other users with similar issue.

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Thanks for your feedback, it helps us improve the site. Thank you for your help! In reply to RobertWinecki's post on January 11, United States English. Ask a question. Quick access.

Search related threads. Remove From My Forums. Answered by:. Archived Forums. Sign in to vote. I attempted to install the Fax Role for Server R2, during the install the server seemed to freeze with no response from keyboard or mouse I had to power the server down ungracefully. On reboot it said it had to rollbackup updates, which it did successfully Upon attempt to reinstall the Fax Server role, it now receives an error on any attempt Receiving error bc9 in teh ServerManager.