Comporium webmail setup

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Find a Retail Location Find the closest location to you. In Auto mode default setting , pods see if they are receiving a Public IP or Private IP from the equipment upstream to set the realized mode to either Bridge or Router modes. Therefore, the network hardware used Modem or Router upstream to Premium WiFi is not included in the observations as it does not impact what the network mode should be.

The table below shows what the realized network mode will be depending on the app setting in three different setups:. When it comes to getting the best performance out of your Premium WiFi network, pod placement is everything! While every home has a unique size, shape, and WiFi environment, here are some guidelines for maximizing your speeds. We recommend one Pod for every two rooms.

Pods should be spread evenly around the home, especially in rooms and open spaces where it is more common to use WiFi. Typically, they should be placed about feet apart through walls and feet apart for large open spaces like a large living room. We recommend one SuperPod for every two rooms. Alternatively, you can use one SuperPod for covering larger rooms like a living room or master bedroom.

Spread pods evenly around your home, especially in rooms and open spaces where you often use WiFi. We recommend placing SuperPods towards the center of the home instead of the outside walls in order to efficiently utilize coverage of the pods to create a seamless WiFi network. How do I get past this?

Follow these instructions to set up Premium WiFi with your modem that is connected to a separate router. You may need to keep the provided residential gateway if it is also required for additional services like Set-top boxes STB. We recommend that you keep your pods inside and away from rain or moisture. If you want to improve WiFi coverage in your outdoor space, we suggest that you place a pod just inside your door or take it outside only when you need it for a get together.

Bathrooms are masses of WiFi deflectors because of the pipes and mirrors that lie in or on their walls. In addition, the pods are not really waterproof. You can easily setup Premium WiFi while keeping your devices connected as long as you have one Ethernet port on your router available to connect a pod via network cable.

If you do not have any Ethernet ports available on your router, you can use a switch to add additional ports. Replace one of your devices connected to your router with the switch.

Then, connect the previously removed device and pod s to the switch via Ethernet cables. In the meantime, Comporium advises you to connect the Plume to a Comporium cable modem gateway or a Comporium router fiber-based customers. The Static IP address can be configured in the gateway or router and will support the features needed for use with a Static IP address.

Should you need assistance changing settings on Comporium provided networking equipment, please contact Internet Technical Support by phone at or by webchat. Turning off the WiFi on your existing wireless router will help improve the performance of your Premium WiFi network by reducing channel utilization.

Turning the old WiFi off will also avoid confusing your devices. Make sure you are turning off the radios and not just the SSID broadcast. This article will guide you on how to turn off the wireless functionality of your Belkin wireless router.

Follow the steps below to learn how. Launch the Plume app. The app will prompt you to enter your name and email. This will be for your new Premium WiFi powered by Plume account. Choose your account password, which must be at least 8 characters long. An email will be sent. Once the app is open, you will need to allow Plume to use the Bluetooth on your device. This will become the Gateway pod of your Plume network.

The info buttons will bring up additional details for each step. In these steps you will be prompted to: Connect a SuperPod using the supplied ethernet wire to your modem or router. If you have an existing router, ONT for Fiber or other type of network configuration, use the Advanced setup button to get more information on how to connect the pod to the network.

Plug SuperPod into power — stay close to this pod. Restart your modem. The modem should also be left unplugged from power for a minimum of 30 seconds until the next step. A SuperPod should be plugged into the modem using the included Ethernet cable. Tapping View Options followed by Advanced Setup Options will provide additional configurations based on how your previous network was set up.

The SuperPod that plugged into the modem or router using the included Ethernet cable will now be referred to as the Gateway Pod. The Gateway pod should now be plugged into the power outlet. The LED will turn solid for a moment and will begin to slowly pulse. If the modem was left unplugged from the previous step, it is at this point it should be plugged back into power. Stay close to the pod so the app can find it via Bluetooth. The LED will continue to slowly pulse until the pod connects to the cloud.

To simplify setup, you can use the pre-existing SSID and password. This will allow all devices to easily switch to the new WiFi network once the old one has been turned off, without needing to update credentials on every single WiFi client.

To avoid disruption of your service, use the same SSID and password as previously used when the ReadyHome system was installed. This would help ensure that the new WiFi network starts off as secure as possible.

Once the Gateway pod connected to the cloud, the LED should now turn off. Forgot your password? We'll reset it for you. Chat Now. Don't know your Email Address? Let us find that for you. Still need help?

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